Shipping and Delivery

Delivery

Please note that these are estimated arrival times. We do not guarentee on time delivery. Weekends and public holidays are not included. Kenneth René is not responsible for packages delivered incorectly or lost due to incorrect or incomplete shipping information provided by a customer. If you purchased and your order says delivered but you did not receive it then let us know and we will do a thorough investigation to see where it went and see what we can do but we do not guarantee a solution if the problem is with the post office. Due to the Coronavirus (COVID-19) and post offices worlwide delaying orders processing times will be extended to 5-10 business days and shipping times are not guaranteed as we cannot control the existing conditions. We are not responsible for arrival dates or delays as this information is accessible to every customer via our shipping info page, FAQ page, and Track order page. For any questions please email us at krswimwear@yahoo.com. For more information on how we are preventing COVID-19 as a comapny CLICK HERE

$6.99 US Express Shipping (CURRENTLY UNAVAILABLE)

All Bikinis are made to order. Orders will be processed within 3-5 business days due to high demand. (Please read above for any changes in our processing time!) After processing please allow 4-7 business days to receive your order. This shipping method is only available for the US and ships from the US. If you order after 2pm pst add 1 more business day to processing and shipping. International express shipping coming soon!

Free Standard Shipping 

Orders will be processed within 3-5 business days due to high demand. (Please read above for any changes in our processing time!) Shipping usually takes between 10-20 business days for US & 2-4 weeks for international (Excluding holidays and weekends) depending on city, state and country shipped to. This shipping method uses our china warehouse so we can offer free shipping worldwide. We are not liable for any shipping delays, keep in mind that customs in some countries may cause delays in delivery, especially around the holiday season.

Track Your Order:

Most US Orders can be tracked through USPS ==>> https://m.usps.com/m/TrackConfirmAction

Most International Orders can be tracked through ==>> 

https://global.cainiao.com/

Most tracking numbers update within 5 days of your order being shipped but If you do not receive a tracking number email us at krswimwear@yahoo.com so we can check your order status and we will get back to you within 24-72 hours with an update!  

 

(Please read above for any changes in our processing times or shipping times!)

Some Common Shipping Questions:

  • What does "label created not yet in system" mean?

That your orders shipping label has been created and has not yet reached the post office. This does not mean it was not shipped. All orders have to go through multiple facilities before reaching the post office and once it reaches the post office usually tracking info will update.

  • What does "Pre-Shipment" Mean?

This means that your order is in transit to your country. Once it reaches your country tracking info and maybe an expected delivery date will update.

  • Where can I find my tracking number?

When an order is shipped you will be sent an email with tracking information. If you don't receive an email or tracking number email our customer service team.

Our Company Kenneth René is based out of California, US. Since we are a start-up swimwear company in order for us to continue offering free shipping worldwide we manufacture and ship from our China warehouse & US Warehouse. This doesn't mean bad quality. All of our swimwear has custom blended materials and custom measurements to give you the highest quality and body complimenting bikinis!

Kenneth René strives to bring all customers satisfaction. We designs our swimwear not just for the average girl but for women who want to feel sexy, confident and empowered in their bikinis! 

If you have any questions about the company or your order you contact us at:

EMAIL: krswimwear@yahoo.com